Personal Information Protection Policy

Marutaya co., ltd(hereinafter referred to as the “Company”) prioritizes the trust of its customers when handling personal information in the course of its business, and has set forth the below privacy policy. The Company is committed to safeguarding the use and management of Personal Information, and have implemented the following initiatives in conducting business.

  1. 1. Acquisition, Use, and Provision of Personal Information

    The Company will use the Personal Information of customers to provide overall services of the Company. In addition, the Company may use Personal Information in the following ways.

    • In response to the customer’s contact or inquiries regarding the Company’s products and services.
    • In order to send documents, products or gifts, etc.
    • To provide information regarding products and services, and campaign information from the Company, its group companies, and business partners.
    • To request for participation in questionnaires.
    • Marketing activities, analyzing market trends, etc.

    In accordance with laws regarding the protection of Personal Information, the Company will respond promptly to requests of disclosure or correction, directly from the customer, in a reasonable, required range.

  2. 2. Measures to Protect Personal Information

    The Company has designated a person responsible for managing personal information, limits access on a strictly needs-only basis, and has in place measures against unauthorized access, loss, manipulation, and leakage of personal information.
    When outsourcing the handling of personal information, the Company evaluates and selects consignees based on their information security measures and personal information management standards.
    Furthermore, outsourcing agreements include explicit clauses with respect to the handling of personal information in order to ensure the safe and appropriate handling thereof.

  3. 3. Joint Use and Outsourcing

    Within the scope of the abovementioned purposes, the Company may make joint use of Personal Information with its group companies. In such cases, the Company will serve as the supervisor.
    In addition, within the scope of the abovementioned purposes, the Company may entrust a portion of its business affairs to a business partner. In such cases, a confidentiality agreement will be entered between the Company and its business partner and appropriate supervision will be conducted.

  4. 4. Other Matters

    The company has established internal rules, pursuant to relevant laws, regulations, and guidelines, with respect to the handling of personal information, and continually reviews such rules for further improvement.
    The Company abides with relevant laws and regulations as well as its internal rules with respect to the handling of personal information.

  5. 5. Auditing

    The status of execution of items 1, 2, 3 and 4 above are audited as appropriate, with any problematic findings promptly remediated.

  6. 6. Matters Related to Websites

    Although this Company-operated website fully adheres to this Privacy Policy in ensuring that customer personal information is appropriately handled and protected, the Company will not be held liable for any handling of customer personal information at third-party sites linked to this website. Customers should carefully examine and understand the personal information handling and protection policies of any third-party site, including directly confirming such policies with site administrators, in order to ensure the safety of their personal information.

  7. 7. Revision to Our Personal Information Protection Policy

    Any material revisions made to this Privacy Policy will be notified via this website. Revisions may be made without advance notice and so customers are encouraged to review this website regularly for changes. The Company will not be held liable for any troubles that might result from not checking for such changes via this website.

  8. 8. Contact Pertaining to Personal Information Protection

    Name: MARUTAYA CO., LTD.
    Phone: +81 3-5687-6111
    Reception Time: 9:00am – 5:00pm (except weekends, national holidays, and year-end & new year)